RemoteHelp is a queue-based remote support solution allowing customers to request and reserve support sessions right through your website. This eliminates the need for phone calls or prior e-mail conversations. RemoteHelp offers both text/voice chatting and full remote control.
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RemoteCall is an easy to use web-based remote support solution which allows you to connect with your customer’s in seconds. With instant web-based chat, your customers don’t need to install or run anything to initiate support.
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RemoteSales allows representatives to instantly connect with prospective clients to offer demos, tutorials or have online meetings. Based on our industry leading remote control technology, RemoteSales allows you to interact with your customers in real-time no matter where you’re located.
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About
RSUPPORT is a developer of remote support and remote access solutions for both businesses and personal use. RSUPPORT has led the industry for the past 3 years with its cutting edge RemoteCall 4.0 technology. During this time RSUPPORT also patented the use of “Web Icons” as a connection method which is a first in the industry. Over 4000 organizations and 20 countries around the world have chosen RSUPPORT as their remote support solution provider.
In 2008, RSUPPORT is releasing two new products to the family (RemoteHelp and RemoteSales) as well as an upgraded version of our powerful RemoteCall software.
Join RSUPPORT as it continues its bold push into the future of remote support and remote access solutions.
Welcome to Remote Support Connection Page. Connection Page enables customer and representative to initiate remote support.
Please follow the instruction representative gives.
How to get a remote support
(1) Connection Code Method
Please enter 6-digit connection code representative directs and click “connect” button.
(2) Web Icon Method
Please click a waiting icon representative directs.
Customer Browser []
How To Use Connection Application
Please click link to execute connection application. Application will upgrade automatically
Connect through Icon click method or PIN code insert method.
[PIN code method]
[Icon click method]
Do you allow the representative to take control of your computer?
Record a video of this support session.
This support session will be recorded by the support representative.[More]